We have a 4 hour cancellation policy. You will be able to cancel your bookings online without penalty, up to 4 hours prior to the start of the class.
Within 4 hours of class if you can no longer attend, you must cancel online but late cancellation fees will apply. (See below for details)
Late cancellation fees apply to the wait list. (See below for details)
Please note that the studio doors are locked at the start time of classes and no late entry will be granted so as to not disturb other students’ opening meditations.
Late Cancellation Policy for unlimited pass holders:
First time: $20 charged directly to credit card on file.
Second time: $20 charged directly to credit card on file and all future bookings cancelled.
Third time: $20 charged directly to credit card on file and suspension from online booking.
Late Cancellation Policy for Drop-Ins and Class Pass Holders:
First time: Loss of pass.
Second time: Loss of pass and all future bookings cancelled.
Third time: Loss of pass and suspension from online booking.
How the Wait List Works
If a class is full and there is a wait list option, we highly recommend taking that option! Members’ plans do change, which means there is a good chance you can still get into the class.
When a spot becomes available, the first person on the wait list will be AUTOMATICALLY put into the available spot. This person will be notified via text message, asking to confirm that they are able to attend. Please note that late cancellation fees do apply if you are unable to attend and it is within the 4 hour cancellation window.
All membership and drop-in payments are non-refundable.