(250) 596-8332

WWW.YOGAPRINCEGEORGE.COM

200-513 Ahbau St, Prince George, BC V2M 3R8, Canada

©2018 BY KRELL WELLNESS STUDIO LTD.

CANCELLATION POLICY

We have a 3 hour cancellation policy. With classes reaching maximum capacity, we want to ensure that our students can still attend their favourite classes. You will be able to cancel your bookings online without penalty, up to 3 hours prior to the start of the class. After that time if you cannot make the class, you can still cancel online but penalties may apply. (See below for details). Please note that the studio doors are locked at the start time of classes and no late entry will be granted so as to not disturb other students’ opening meditations. If you are unsure if you will be able to make it to a class on time, we recommend to register upon arrival at the studio, instead of pre-registering.

 

How the Wait List Works

If a class is full and there is a wait list option, we highly recommend taking that option!  Members’ plans do change last minute, which means there is a good chance you can still get into the class. When a spot becomes available, the first person on the wait list will be AUTOMATICALLY put into the available spot.  This person will be notified via email, and if this is you but you wish to cancel, please do so before the 3-hour cut off.

 

Payment Policy

All membership and drop-in payments are non-refundable.  If you registered a spot with a payment but are unable to attend class and you have given the Studio 3-hours notice, you may reschedule another class without penalty.

 

Late Cancellation Policy for Monthly and Annual Members (Includes all unlimited pass holders, such as One Month No Commitment, Monthly Auto Renew and 2 Weeks for $25 members):

 

                        First time: no penalty, and we will remind you of the policy

 

                        Second time or more: $5 cancellation/no show fee

 

Late Cancellation Policy for Drop-Ins and 10, 20 or 50 Class Pass Holders:

 

                        First time: no penalty, and we will remind you of the policy

 

                        Second time or more: Loss of one class pass.